Technical FAQs

Find the answers to your most frequently asked FireDaemon product questions... along with a few Windows questions as well.

Increasing Service Shutdown Time
The Windows Service Control Manager (SCM) is responsible for starting and stopping services. The SCM gives each service a maximum of 5000 milliseconds (5 ...
Tue, 6 Jun, 2023 at 4:30 PM
LabWare LIMS Support
LabWare LIMS is a Laboratory Information Management System. FireDaemon and LabWare Support Agreement FireDaemon and LabWare have an agreement in...
Tue, 18 Jul, 2023 at 7:55 PM
My Desktop Icons Don't Display Correctly
After upgrading FireDaemon Pro you may find your desktop or other shortcut icons do not display correctly. This occurs most frequently in Windows Vist...
Thu, 11 Aug, 2016 at 12:00 AM
My Process Isn't Getting Enough CPU
If your process is not getting enough CPU to run, one of three things is likely occurring. Background tasks are not given priority Your Wi...
Wed, 31 Aug, 2016 at 4:52 AM
Open Ports to Allow Online Traffic
Sometimes when running a program, you need to make sure a port is open to external or internal traffic. While programs that do not accept traffic do no...
Wed, 7 Sep, 2016 at 12:14 AM
Restart Your FireDaemon Pro Service at a Specific Time
FireDaemon Pro makes it easy to start or stop a given Windows service on a schedule. To do so, take the following steps: Create your service as normal ...
Thu, 3 May, 2018 at 11:46 AM
Service Stops/Restarts on Logoff
If your Windows service stops and restarts on logoff, the following is likely happening:   When you log off, your app is sent a WM_ENDSESSIO...
Thu, 11 Aug, 2016 at 1:47 AM
SRCDS/HLDS Crashes
Many crashes in SRCDS/HLDS just freeze the application, they don't cause it to close. FireDaemon can't detect when this happens, so it does...
Wed, 31 Aug, 2016 at 6:11 AM
Local File System Permissions Required To Run FireDaemon Pro Services
Often FireDaemon Pro services are run off other local drives, such as the E: or F: drive. These drives could be a new local disk array, iSCSI targets or SA...
Sat, 27 Apr, 2019 at 8:36 AM
Windows Service User Accounts
When running your Windows services with FireDaemon Pro, you may have to run your service a nominated local or domain user in order to access local or netwo...
Thu, 7 Jan, 2021 at 12:18 PM