Getting Help, Support and Upgrades
How to get help, support and upgrades for FireDaemon's software products
How to get in touch with us for help and support Submit A Ticket Got a question or need help? Then the best method is to submit a ticket. We typically ...
Sun, 9 Jan, 2022 at 12:25 PM
How upgrades work and what support options are available. What is a License? All FireDaemon software is licensed. We offer four license types: Perpetua...
Sat, 2 Oct, 2021 at 8:06 AM
Follow these steps to recover a lost license key or order details Check Your Inbox Please check your email inbox and spam trap for any order emails fr...
Mon, 20 Sep, 2021 at 2:24 PM
FireDaemon's software products are NOT impacted by CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, CVE-2021-4104 and any other related log4j 2 vulne...
Wed, 22 Dec, 2021 at 6:50 AM