Getting Help, Support and Upgrades

How to get help, support and upgrades for FireDaemon's software products

FireDaemon Help and Support Options
Submit A Ticket Got a question or need help? Then the best method is to submit a ticket. We typically respond in one business day - if not before. The Fire...
Sat, 11 Jul, 2020 at 7:51 AM
How Do I Upgrade My FireDaemon Software?
What is a Perpetual License? All FireDaemon End User software licenses are perpetual. A FireDaemon perpetual software license means you have the right to c...
Tue, 14 Jan, 2020 at 10:07 AM
How Do I Recover a Lost License Key or Order Details?
Check Your Inbox Please check your email inbox and spam trap for any order emails from our eCommerce provider Cleverbridge (@cleverbridge.com).  Use C...
Tue, 11 Aug, 2020 at 2:37 AM