Getting Help, Support and Upgrades

How to get help, support and upgrades for FireDaemon's software products

FireDaemon Help and Support Options
Submit A Ticket Got a question or need help? Then the best method is to submit a ticket. We typically respond in one business day - if not before. The Fire...
Fri, 13 Aug, 2021 at 9:43 PM
How do I upgrade my FireDaemon software product?
What is a License? All FireDaemon software is licensed. We offer four license types: Perpetual End User, Perpetual OEM, MSP and Free. A FireDaemon Perpetua...
Mon, 14 Dec, 2020 at 3:51 PM
How Do I Recover a Lost License Key or Order Details?
Check Your Inbox Please check your email inbox and spam trap for any order emails from our eCommerce provider Cleverbridge (@cleverbridge.com).  Use C...
Tue, 11 Aug, 2020 at 2:37 AM