Getting Help, Support and Upgrades

How to get help, support and upgrades for FireDaemon's software products

Help and Support Options
How to get in touch with us for help and support Submit A Ticket Got a question or need help? Then the best method is to submit a ticket. We typically ...
Sun, 9 Jan, 2022 at 12:25 PM
Upgrades and Support - Software Assurance and Technical Support
How upgrades work and what support options are available. What is a License? All FireDaemon software is licensed. We offer four license types: Perpetua...
Sat, 2 Oct, 2021 at 8:06 AM
Recover a Lost License Key or Order Details
Follow these steps to recover a lost license key or order details Check Your Inbox Please check your email inbox and spam trap for any order emails fr...
Mon, 20 Sep, 2021 at 2:24 PM
log4j 2: FireDaemon software is NOT impacted
FireDaemon's software products are NOT impacted by CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, CVE-2021-4104 and any other related log4j 2 vulne...
Wed, 22 Dec, 2021 at 6:50 AM