Sales, Licensing & Policies

Learn about FireDaemon's sales and licensing, as well as important policies like the EULA and privacy policy.

FireDaemon End User License Agreement (EULA)
Last Updated: January 25, 2018 You should carefully read this Software License Agreement ("Agreement") prior to using, installing, copying or ...
Tue, 24 Apr, 2018 at 9:26 AM
FireDaemon Privacy Policy
We respect your privacy online. As part of the software registration process and when dealing with Technical and/or Sales Support you may be asked to d...
Tue, 9 Aug, 2016 at 4:20 AM
FireDaemon Software Refund Policy
Try Before You Buy All FireDaemon software products are available for purchase on the FireDaemon web site. All the software products are available for ...
Thu, 22 Jun, 2017 at 12:39 PM
FireDaemon Software Assurance and Priority Technical Support
Software Assurance for Retail and MSP Customers With the purchase of Software Assurance, all major version upgrades of FireDaemon products are included for...
Thu, 22 Jun, 2017 at 12:48 PM
Can I purchase FireDaemon products on behalf of a client?
Yes, you can purchase FireDaemon products on a client's behalf. If you are a reseller or purchasing FireDaemon software products on behalf of your cli...
Thu, 22 Jun, 2017 at 12:49 PM
How do I recover a lost license key?
Please check your email history for any emails from our eCommerce provider Cleverbridge (@cleverbridge.com). If you cannot locate it, or if you never recei...
Tue, 15 May, 2018 at 12:32 PM
How do I upgrade my FireDaemon Pro license?
You might have noticed that we are now on FireDaemon Pro v3.x. Earlier serial keys (v1.8, v1.9) won't work on the latest version. Here's how to ...
Wed, 31 Aug, 2016 at 4:26 AM
Where can I find a FireDaemon reseller?
FireDaemon product resellers are located all over the world. No matter where you live, chances are good there's a FireDaemon reseller in your greater ...
Tue, 8 May, 2018 at 7:44 AM
What currencies can I pay in?
All prices are in USD and exclude any local taxes. You also have the option to pay in excess of 40 other currencies. Payment options are region specific...
Thu, 8 Sep, 2016 at 3:55 AM