STEP 1 - SIGN UP

  • Sign up as a Reseller/Partner here
  • We will approve your account and assign the discount levels for the products once we receive your request
  • Please note that partner/reseller quoting and ordering is 100% self service
  • Any company or individual can resell FireDaemon software products

  • Partner discounts are negotiable and depend on the size and frequency of your orders

  • Partner discounts typically start at 5% off RRP.

STEP 2- WHITE-LIST EMAIL ADDRESSES

  • Ensure you white list emails from cleverbridge.com and firedaemon.com to ensure quote / order / support emails don't bounce or get marked as spam.


STEP 3 - TO PURCHASE YOU CAN EITHER:


>> PURCHASE ONLINE BY GENERATING A QUOTE FIRST

  • Note - this is not a necessary  process - you can go ahead and order online using the Buy Now button. Quoting is only necessary for some resellers for their internal process 
  • Go to the Pricing Page on our website
  • Find the product you are searching for and click on the the Quote Link
  • Update the Quantity and associated maintenance that goes with the product
  • Ensure you login in - click on the Partner Login button so your discounts are applied
  • Once logged in your discounts will be applied and displayed
  • Ensure Licensee Address is ALWAYS the customer details - so the License Key will be generated in their name
  • Once you complete the quote process you will receive the quote link and pdf 
  • You can use the link to order online with the payment options provided (Credit Card, Wire Transfer or Paypal).


>> PURCHASE ONLINE WITHOUT GENERATING A QUOTE

  • If you don't require a quote you can go to the Pricing Page on our website
  • Find the product you are searching for and click Buy Now
  • Update the Quantity and associated maintenance that goes with the product
  • Ensure you login in - click on the Partner Login button so your discounts are applied
  • Once logged in your discounts will be applied and displayed
  • Ensure LICENSEE COMPANY NAME AND ADDRESS ALWAYS THE CUSTOMERS DETAILS - so the License Key will be generated in their name
  • Choose the payment options provided (Credit Card, Wire Transfer or Paypal) and complete your purchase.


STEP 4- DELIVER THE SERIAL KEY TO THE END USER

ONCE YOU'VE PLACED THE ORDER:


  • You will recieve an order confirmation with a receipt
  • The online order confirmation contains the Serial Key details which you are responsible as a reseller to deliver to the client
  • We can also send that to the client directly if you wish
  • There is also a self service order look up tool here for future reciept and license key recovery: https://www.cleverbridge.com/?scope=cusecolp