Obtaining quotes for and purchasing FireDaemon software products as a partner or reseller is a self-service process. This to ensure you receive your discounts. Please follow the instructions below to sign up, obtain a quote or place an order.


STEP 1- WHITE-LIST EMAIL ADDRESSES

  • Ensure you white list emails from cleverbridge.com and firedaemon.com to ensure quote / order / support emails don't bounce or get marked as spam.


STEP 2 - SIGN UP

  • Sign up as a Cleverbridge Partner. Note that we will decline any partner request from a generic email domain (e.g. gmail.com, yahoo.com). Please signup using your corporate email address
  • We will approve your account and assign the discount levels our the products once we receive your request
  • Please note that partner/reseller quoting and ordering is 100% self service
  • Any company or individual can resell FireDaemon software products

  • Partner discounts are negotiable and depend on the size and frequency of your orders

  • Partner discounts start at 5% off RRP.


STEP 3 - GENERATE A QUOTE OR PLACE AN ORDER

IF YOU NEED TO GENERATE A QUOTE FIRST

  • This step is optional. If you don't need a quote then please see the next section
  • Go to the Pricing Page on our website
  • Find the product you are wanting to purchase and click on the Quote Link
  • Update the quantity and maintenance subscriptions associated with the order
  • Click on the Partner Login button and login
  • Once logged in your discounts will be applied
  • Ensure you enter the Licensee details correctly. If your customer is a company please ensure you enter the company's complete trading name. This is to ensure license keys are generated in your customer's company name
  • Once you complete the quote process you will receive the quote link and PDF via email
  • You can use the link in the quote email to place the order online. You will be able to choose your payment method at that time (e.g. credit card, wire transfer or Paypal).


IF YOU JUST WANT TO PLACE AN ORDER

  • If you don't require a quote you can go to the Pricing Page on our website
  • Find the product you are wanting to purchase and click Buy Now button
  • Update the quantity and maintenance subscriptions associated with the order
  • Click on the Partner Login button and login
  • Once logged in your discounts will be applied
  • Ensure you enter the Licensee details correctly. If your customer is a company please ensure you enter the company's complete trading name. This is to ensure license keys are generated in your customer's company name
  • Choose your preferred payment method (e.g. credit card, wire transfer or Paypal) and complete your purchase.


STEP 4- DELIVER THE SERIAL DETAILS TO YOUR CUSTOMER

Once you have placed the order:

  • You will receive an order confirmation with an invoice in your email
  • The online order confirmation contains the serial details which you are responsible as a reseller to deliver to the client


PURCHASE LOOKUP

  • There is a self-service order lookup tool available for order, invoice and license key recovery. Please see this article.


FORGOTTEN YOUR LOGIN CREDENTIALS?

  • If you have forgotten your login credentials or would like to update your details you can follow this link.


If you have any questions or concerns then please let us know.