FireDaemon Pro 3 has been superseded by FireDaemon Pro 4. FireDaemon Pro 3 is no longer actively maintained. We no longer provide bug fixes or enhancements to this version. Support is best effort only. If you have an active FireDaemon Pro 3 maintenance subscription you would have received FireDaemon Pro 4 license keys as part of the renewal process. This version will be retired by the end of 2020. At that point, all support for the product will be withdrawn. Hence, we urge you to upgrade as soon as possible. The information below is being retained for reference purposes only.
Please consult the Users Guide. It contains the necessary information on how to install and configure FireDaemon Pro. Pro OEM users should additionally consult the OEM Quickstart Guide. Don't forget to check out our great article that covers the complexities of running interactive services on Session 0. It's well worth the read. Please consult the changelog for the complete list of improvements and fixes.
Ensure you deploy the 64-bit version of FireDaemon Pro 3 on 64-bit Windows Operating Systems. We do not support the deployment of 32-bit versions of FireDaemon Pro 3 on 64-bit Windows Operating Systems.
If you are upgrading from an earlier version of FireDaemon Pro 3 - please ensure you follow the instructions below.
Please ensure you backup your systems first prior to applying this update. Additionally, we strongly recommend that you backup your FireDaemon Pro service configurations.
Ensure Like For Like Upgrade
Please ensure you upgrade like for like. If you have the 32-bit (x86) version of FireDaemon Pro installed, upgrade using the x86 installer. Likewise, if you have the 64-bit (x64) version of FireDaemon Pro installed, upgrade using the x64 installer. To find out what "bitness" of product you currently have installed, start the FireDaemon Pro GUI and then go to Help->About->Details. The first two lines should allow you to identify whether you have the 32-bit (x86) or 64-bit (x64) version of the product installed. For example:
FireDaemon Pro (x64) 3.15.2761-0-g01e99090
Core Pro (x64) 3.15.2761-0-g01e99090
Don't Delete Your Services If Forced To Uninstall Manually
During the upgrade, and under extremely rare circumstances, you might be asked to manually uninstall your pre-existing version of FireDaemon Pro via Control Panel / Programs and Features. During the manual uninstall process, the FireDaemon Pro installer will ask you whether you want to delete your installed FireDaemon Pro services. You definitely don't want to do this so click NO. Allow the uninstall to complete, then install the update. Your FireDaemon Pro services will be preserved and started once the update is complete.
Retail and MSP customers can download the latest version via the links below. OEM customers will be able to collect the update via their Cleverbridge download link.
For 64-bit Microsoft Windows operating systems
For 32-bit Microsoft Windows operating systems
Questions? Issues? Features? Bugs? Please contact us!
Check out the screenshot of FireDaemon Pro 3.15 in action!