Please check your email inbox and spam trap for any emails from our eCommerce provider Cleverbridge (@cleverbridge.com). If you cannot locate your license key email, or if you never received it, we can resend your license details and entitlements. Submit a ticket and provide as much detail as possible. Helpful information to include:
- FireDaemon Serial Number Name and Serial Number Name
- Email address you used to place the order
- Your name or your company name used to place the order
- Esellerate or Cleverbridge or 2Checkout Reference Number
You can always re-download your purchase. Please visit our software mirror and download the appropriate installer. Note that license keys are version specific. For example, a FireDaemon Pro 1.X license will not work with FireDaemon Pro 3.X.